Customer service
After visiting a restaurant, a feedback request pops up in your e-mail or now more often your phone, asking you to rate the place you just visited (which is a little creepy if you have not asked or told your phone anything about the visit). In either case, companies want to measure the quality of customer service […]
Are you performing?
You are sitting in your managers office with sweaty hands and wait until they get to the point. And you wait. And wait. Eventually you understand that they do not get into the point. You are disappointed and relieved at the same time. At least it was not bad news. But you are left with […]
Use all 10 of them
I started to write a book a while ago. A bit later my family started to comment how loudly I type. I never realized it, but when I started to listen to myself, I had to admit they were correct. Also, my index fingers started to become very sore, even though I did not use […]
Become an excellent lab book keeper
Keeping a workbook of all experiments is a daily routine for many scientists in a wide variety of disciplines. Workbooks are readily available when the hands-on work is done and it is easy to scribble anything on those pages. However, most young scientists – and sometimes older and more seasoned as well – have serious […]